Scheduling

Getting an appointment shouldn't be the hardest part of getting care.

New and existing patients are welcome — online, by phone, or by text, whichever is easiest. Pick your provider and visit type, and we'll take it from there.

Book in Minutes
Scheduling powered by ZocDoc
HIPAA Compliant · Free for Patients
New patient schedulingOnline or by phone
Same or next-day sick visitsCall/Text
TelehealthSelect visit types
Physical therapyDirect text scheduling
Not sure which visit type fits? Our front desk can help you choose.
Ways To Book

Choose whichever is easier

All three paths reach the right schedule — pick the one that fits how you'd rather handle it today.

Book Online

Use our online booking system to choose your provider, service type, and preferred time. Opens in a secure window right over this page.

Book Now

Call/Text

Our front desk is happy to schedule you directly — whichever's easier. Reach us during office hours or leave a message anytime.

Call/Text 408-266-3100

Physical Therapy

PT appointments are scheduled directly with our PT team, not through online booking — just text to set up your session.

Text to Schedule PT
Before You Book

First visit, or coming back?

A couple of small details make check-in faster, whichever kind of visit this is.

New Patient

  • Select "New Patient" when booking online
  • Arrive 15 minutes early for paperwork
  • Bring your insurance card and a photo ID
  • List any current medications and dosages
Have questions? Contact us →

Existing Patient

  • Select "Established Patient" when booking online
  • Same-day sick visits available — call/text us
  • Telehealth options available for eligible visits
  • Prescription refills: please allow 48 hours
Call/Text for same-day availability →
Visit Format

In-person or telehealth — your choice

When you book online, you can choose the format that works best for you. Not every visit type is eligible for telehealth — if you're not sure, our front desk can help you pick the right one.

In-Person Visits

Physical exams, procedures, physical therapy, and most new patient visits are done in our Sunnyvale office.

Telehealth Visits

Available for select visit types — including follow-ups, medication management, and minor illness consultations. Filter by "video visit" when booking online to see availability.

Care Team

Not sure which provider to see?

Our online booking lets you choose a specific provider for your visit type — you don't have to see the same person for everything.

NP
Neesheet Parikh, DO
Founder & Chief Medical Officer
Primary Care · Sports Medicine

Family Medicine · Sports Medicine · Osteopathic Manipulative Therapy · Concierge Medicine

RO
Robert Oh, MD
Family & Sports Medicine
Primary Care · Sports Medicine

Family Medicine · Sports Medicine

KS
Kinnari Shah, PA-C
Physician Assistant
Primary Care Team

Primary Care · Women's Health · Aesthetics

Looking for physical therapy, pelvic health, or rehab? See our full care team →

Coverage

Insurance, explained simply

Insurance terms can be confusing. Here's what the common ones actually mean for what you'll pay.

Deductible

The amount you pay out-of-pocket each year before your insurance starts covering costs. A $1,500 deductible means you pay the first $1,500 of care yourself.

Copay

A fixed fee — like $25 or $40 — you pay at each visit, often even after your deductible is met.

Coinsurance

After your deductible is met, this is the percentage of the bill you still owe. If your plan covers 80%, you pay the remaining 20%.

In-Network

We have a negotiated rate with your insurance company, which usually means lower costs for you than an out-of-network provider.

Benefits

The specific services your plan covers and how much of the cost it pays — this varies by plan, even within the same insurance company.

Out-of-Pocket Maximum

The most you'll pay in a year for covered care. Once you hit it, your insurance covers 100% of costs for the rest of the year.

How This Works At Your Visit
  • 1

    We check that you're in-network before your appointment — or you can call the number on your insurance card to verify yourself.

  • 2

    At check-in, you pay your copay or any remaining deductible.

  • 3

    We bill your insurance for the rest of the visit.

  • 4

    If anything's still owed after your insurance processes the claim, we'll bill you afterward.

Insurance We Accept

Most major PPO plans

Coverage varies by employer and plan year, so we recommend verifying benefits before your visit.

Aetna PPO
Most Aetna PPO plans accepted
Blue Shield of California PPO
Individual & employer plans
Cigna PPO
Open Access & PPO plans
United Healthcare PPO
Choice and Options plans
Anthem Blue Cross PPO
California plans
Health Net PPO
Select plans
Medicare (Original / Traditional)
Part B accepted
Tricare
Select plans — call to verify

Full insurance details & self-pay options →

Already A Concierge Member?

Concierge patients skip the line entirely.

Concierge members contact Dr. Parikh directly for same-day scheduling — no ZocDoc, no front desk queue. If that kind of access sounds like a better fit for your care, take a look at what's included.

Explore Concierge Medicine
Good To Know

Hours and location

Office Hours

Monday – Friday: 9:00 AM – 4:00 PM

Saturday – Sunday: Closed

Location

1299 Oakmead Parkway
Sunnyvale, CA 94085

Get Directions →
Ready When You Are

Let's get you on the schedule.

New and existing patients, individuals and families — online booking takes just a couple of minutes.